Shipping policy

Thank you for shopping at Urban Essentials. We are committed to delivering your order across the Kingdom of Saudi Arabia quickly and reliably.

Order Processing All orders are processed within 1–2 business days (excluding Fridays and public holidays). Once your order is confirmed, you will receive a confirmation with tracking details where available.

Delivery Time Estimated delivery time across Saudi Arabia is 2–5 business days from the date of dispatch, depending on your location. Deliveries to major cities (Riyadh, Jeddah, Dammam, Mecca, Medina) are typically faster, while remote areas may take slightly longer.

Shipping Charges We are proud to offer Free Shipping on all orders across the Kingdom of Saudi Arabia. There are no hidden delivery charges at checkout.

Cash on Delivery (COD) We offer Cash on Delivery for your convenience. You can pay in cash directly to our delivery partner when your order arrives at your doorstep. No advance payment is required.

Order Tracking Once your order has been shipped, we will keep you informed of its status. If you have any questions about your order, you can contact us anytime.

Delays While we strive to deliver every order on time, delays may occasionally occur due to weather conditions, public holidays, courier issues, or circumstances beyond our control. We appreciate your patience and will keep you updated in such cases.

Incorrect Address Please ensure that your shipping address and contact number are correct at checkout. Urban Essentials is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.

Contact Us If you have any questions about your shipment, please reach out to us: Email: haseebriaaz0@gmail.com WhatsApp: +92 331 4376492